Job Description

Software Senior Engineer

Location: Austin, TX / Round Rock, TX

Dell provides the technology that transforms the way we all work and live.

But we are more than a technology company — we are a people company.

We inspire, challenge and respect every one of our over 100,000 employees.

We also provide them with unparalleled growth and development opportunities.

We can’t wait for you to discover this for yourself as a Software Senior Engineer in Austin, TX / Round Rock, TX.

This position is for a Software Senior Engineer for Storage Products within Dell EMC’s Infrastructure Solutions Group.

The Primary Storage Engineering Team is closely tied to most of the development organizations, including the server platforms, RAID teams, OS teams, systems management, disk drives, Storage enclosures.

The position provides the opportunity for contributing to and setting the technical and design direction for a storage subsystem in Dell’s Primary storage team, and responsibility for its implementation into the larger server and storage product lines (NAS, SAN, and Tape).

This includes feature definition, development process execution and improvement, integration testing, fault isolation and resolution, manufacturing release, and resolution of design issues found in the field and during development.

This is a technical system engineering role that requires strong verbal and written communication; understanding and defining complex storage systems/solutions; and demonstrating engineering expertise and rigor through debug of complex issues for enterprise solutions.

Responsibilities

Develop, Design and Code Test Automation suites for PowerVault Storage arrays and JBODs (Just a Bunch of Disks) – ISG test automation framework.

Develop, Design and Code customer facing tools (Firmware updates, Setup and Configuration)

Participate in storage products RBODs (RAID Bunch of Disks) and JBODs requirements/specifications documentations.

Participate in setting up and configuring Storage systems (RBODs, JBODS, Servers) in the labs – Automated configuration

Participate in developing tools to help the support team to proactively diagnoses product issues

Work with Senior Engineers to obtain supplier management knowledge with the whole process (Supplier Selection, Request For Quote, Statement Of Work, Master Planning, Test/Issues metrics tracking, Issues Triaging)

Support Senior Engineers on security issues for lab environment and all PowerVault products

Work with support teams (IPS and services team) on customer fields issues.

Required Qualifications

4+ years of relevant experience or equivalent combination of education and work experience

Design and product development experience with Enterprise Storage products

Strong level of engineering curiosity, high attention to detail and natural debug skills

Storage technology for File and block (PowerVault RBOD & JBODS)

Setup and Administration of complex lab network infrastructure

Networking and APIs (Redfish)

Operating Systems (Windows, RedHat, and VMware)

Familiarity with SAS, Fibre Chanel, or iSCSI protocols

Solid knowledge in scripting languages like Python, PowerShell

Proficiency in test, analysis, and debug of complex enterprise systems issues

Experience with Microsoft tools (Excel, PPT)

Understands system or enclosure design and effectively collaborates with extended teams

Bachelors Degree / Masters Degree or relevant work experience.

Desired Qualifications:

Working knowledge of key Storage Concepts and products

Programming and software/OS internals knowledge desired

Experience with JIRA tools for defects and test

Experience co-designing with a ODM or JDM partner

Candidate should have excellent verbal and written communication skills

Must have good analytical and organizational skills

Possess a positive attitude in stressful situations

Ability to work in a fast-paced, agile environment with frequent software releases

Ability to adapt to and work with numerous functional organizations

Demonstrate commitment to quality

Here’s our story; now tell us yours

Dell Technologies helps organizations and individuals build a brighter digital tomorrow.

Our company is made up of more than 150,000 people, located in over 180 locations around the world.

We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life - while still having a life.

We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there.

We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era.

Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

Application closing date: DD Month YYYY Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Dell will not tolerate discrimination or harassment based on any of these characteristics.

Dell encourages applicants of all ages.

Read the full Equal Employment Opportunity Policy here.

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