Facilities Assistant

  • HopeHealth
  • Providence, RI 02904
  • 6 days ago


Job Description

Discover a career that transforms lives – including yours.

At HopeHealth, health care is more than a career choice.

It’s a calling.

You can see it in our incredible team, who are as compassionate as they are talented.

You can see it in the trust that our patients and families place in us every day.

And you can see it in our values – as a health care organization, and as an employer.

At HopeHealth, we care deeply about every life we touch, including yours.

We’re committed to giving employees the support they need to not only excel at their jobs, but to love what they do.

Join us, and you’ll be part of a team that inspires you, a workplace that invests in you, and a mission that brings hope and dignity to patients and families every day.

HopeHealth is a not-for-profit market leader in the areas of home health, palliative and hospice care serving Massachusetts and Rhode Island.

Our family of brands include HopeHealth Hospice & Palliative Care, HopeHealth Community VNA and HopeHealth Visiting Nurse.

Our Hospice Care Team

HopeHealth’s hospice care team provides comfort and support to patients who are in the advanced stages of serious illness or nearing the end of life.

Join our team, and you’ll:

Help patients and families make every moment count.

Hospice is a special calling.

Your work will help patients live as comfortably and fully as possible, and provide meaningful support for everyone in the family.

As part of our team, you’ll provide patients, and their loved ones, with a peaceful end-of-life setting.

Know that your expertise and unique perspective are valued.

In our inclusive work culture, you’ll be free to work autonomously while feeling authentic support from your team.

You’ll experience the mutual respect, collaboration and trust of a healthcare team that’s committed to going above and beyond for every patient – and for every member of the team.

Enjoy a flexible work schedule and generous benefits.

Work full-time, part-time or per diem with scheduling flexibility to maximize your work/family life balance.

Benefits include competitive compensation package, health care coverage, education reimbursement, and an employer-match retirement plan.

Be part of a leading team.

For over 40 years, HopeHealth Hospice has set the gold standard for end-of-life care.

We’re the second-oldest hospice in the country, and one of the largest not-for-profit hospice providers in New England.

We are committed to giving all of our employees the skills and support they need to deliver the best possible patient care.

About This Position

HopeHealth is seeking an experienced Facilities Assistant that will provide repair, maintenance, and upkeep services of our operations.

This is a per diem position that is not eligible for benefits.

What will you do?

Ensures a safe and clean work environment is present.

Ensures close communication of work safety issues with each site manager daily as what projects/work has and has not been completed.

Follows the appropriate procedures for goings and comings for each location per HIPAA and Work safety Policies.

May serve on the Safety Task Force and provides input as necessary.

Check Maintenance Work Order Request Log daily and determines priority order of tasks.

Determine if repair can be done in-house or if a vendor must be called.

Supervise vendor work.

Diagnose, troubleshoot and/or perform facility work in basic plumbing, electrical, carpentry and painting as required.

Collaborate in identifying vendors and evaluating vendor services.

Serve as primary resource for the physical movement of materials within the facilities; i.e., move boxes to storage areas, rearrange desks, removal of air conditioners.

Consult with Manager of Support Services regarding work order requests that may require outside contracting/vendor resources.

Establish and administer an effective preventive maintenance program for appropriate facility equipment such as fire extinguishers, alarm systems, fire exits and signs.

Participate in budget proposal process.

Develop and maintain a physical inventory of equipment and supplies required for effective upkeep of facilities.

Perform annual cleaning and inspections that are required for air conditioning and heating equipment.

Make recommendations of physical needs as well as equipment needs that are necessary to perform job efficiently.

Oversee activities and inspect work in progress of outside contractors and vendors.

Make the necessary phone calls for cleaning issues when complaints are stated and follow-up to make sure they have been addressed.

Clean up and removal of debris from location grounds and sweeping of location stairs as needed to ensure clean and clear access.

Removal of snow on walkways and stairs; put salt and keep containers filled daily during winter season as well as having the necessary shovels at each door exit.

Call the exterminators as necessary when complaints or noticeable bug infestation occurs.

Notify each site manager of each location prior to any work being done that may disrupt daily work flow in the office it affects.

Follow agency expectations when performing tasks that require covering and protecting agency property prior to painting or renovations being performed; i.e., use of tarps when painting an area or door, windows.

Purchases all housekeeping and maintenance supplies using identified vendors.

Consistently apply the HHCRI values in all aspects of work, complying with established HHCRI mission, policies, procedures and objectives in quality assurance, safety, environment, infection control and HIPAA compliance.

Other duties as assigned.

What are the qualifications for this job?


Knowledge of HVAC, plumbing, carpentry and all other basic repair skills.

Knowledge of safe and proper tool handling and usage.


High School graduate or equivalent required .

At least three to five years of general maintenance experience including carpentry, plumbing and electrical is required.


Valid driver's license with an automobile that is insured in accordance with state and/or agency requirements and is in good working order


Ability to read, comprehend instructions, correspondence and memos.

Ability to present information effectively to varying levels of staff and management including physicians, patients, Administrative Assistants, Operations managers and supervisors and other support and professional staff.

In addition, ability to read medical terminology is required in the translation of orders from verbal mode to written modes is required.


Ability to add, subtract, multiply and divide.


Ability to evaluate situations according to established standards and policies.

In addition, ability to define problems, collect data, establish facts and draw valid conclusions.

Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.


Computer literacy for a windows based environment.


Must be able to safely lift up to 100 lbs.

Pushing and pulling safely as necessary to complete a task.

Must be able to safely climb ladders and stairs many times during the course of a day.

Must be able to safely carry equipment with or without assistance as necessary to remove or replace equipment or to make necessary repairs within the facilities , utilizing your back support belt purchased by HHCRI.

While performing the duties of this job, the employee is required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk and hear.

The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock.


While performing the duties of this job, the employee frequently is exposed to outside weather conditions when traveling between sites and is frequently exposed to fumes or airborne particles.

The employee occasionally works near moving mechanical parts and is occasionally exposed to toxic or caustic chemicals.


Access codes and security levels are assigned to an individual employee for specific software utilization pertinent to job responsibilities.

What are the job benefits?

For your health and peace of mind:

Medical, dental and vision insurance

Retirement plan with employer contribution

Pre-tax flexible spending account for healthcare and dependent care

Disability coverage

Discounts on voluntary insurance programs

Life and long-term-disability insurance

Mileage reimbursement

For your wellbeing:

Paid time off (PTO) and paid holidays

A caring culture that supports your wellbeing

Work only one weekend a month (day off week before and after)

For your career:

A robust orientation programs

Educational assistance

Reimbursement for certifications

HopeHealth Clinical Education Lab (continuing education)

HopeHealth is an Equal Opportunity Employer

Our Commitment to Diversity, Equity and Inclusion

HopeHealth is committed to advancing diversity, equity and inclusion in the workspace.

We believe that attracting, developing and empowering exceptional people will allow us to continue to deliver the best care for our patients and families.

All qualified individuals – inclusive of race, color, religion, sex, gender, sexual orientation, national origin, age and ability – are warmly welcome at HopeHealth.

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