JOB SUMMARY: Assists in providing the fundamental aspects of programs or cases and assists in providing client services, including support for families, under close and regular supervision.
Assists with conducting programs to prevent and resolve client problems.
Provides information and referral to clients over the phone or in person
Provides case management assistance, i.e. preparation/maintenance of client files, mailings, client tracking, and technical and administrative assistance.
Assists clients in identifying benefits, social and community services and helps clients obtain them.
Assists with transportation needs
Provides emotional support to clients.
Assists with daily living skills
Assists or organize/lead client activities
Assists with crisis intervention
Confers with medical/other personnel on client behalf
Basic knowledge and understanding of case management
Basic computer and software skills and experience
Complete work with accuracy and meet deadlines
Communicate effectively, both verbally and in writing; understand and follow directions
Provide a high level of customer service
Establish and maintain effective working relationships with clients, families, caregivers, service providers and staff
Knowledge of community resources is highly desirable
SUPERVISORY REQUIREMENTS: N/A
High School diploma;
1 year of related work experience (paid or unpaid).
LICENSES/CERTIFICATIONS NEEDED: Valid drivers licenseSCHEDULE: Mon-Fri 12am-8am
ABOUT THE ORGANIZATION: Catholic Charities, Diocese of Trenton is a faith inspired non-profit organization, mission-driven, family-friendly, and passionate about services to our communities.
We offer a wide variety of exciting career opportunities in the areas of Direct Care, Clinical, Finance, Human Resources, IT, Marketing, Facilities, Transportation, and Nursing.
We offer competitive salaries and comprehensive benefit programs.
Catholic Charities is an Affirmative Action / Equal Opportunity Employer, fostering a diverse and inclusive environment for staff as well as for people seeking assistance.
To learn more about the agency, please visit our website at: www.catholiccharitiestrenton.org.
Job Type: Full-time
Pay: $16.00 per hour
Employee assistance program
Health savings account
Paid time off
Professional development assistance
8 hour shift
Monday to Friday
High school or equivalent (Preferred)
Case Aid: 1 year (Preferred)
Overnight Shift (Preferred)
Work Location: One location
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