Catholic Charities - Diocese of Trenton

Case Aide (Hourly).

  • Catholic Charities - Diocese of Trenton
  • Lakewood, NJ 08701
  • 30 days ago

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Job Description

JOB SUMMARY: Assists in providing the fundamental aspects of programs or cases and assists in providing client services, including support for families, under close and regular supervision.

ESSENTIAL FUNCTIONS:

Assists with conducting programs to prevent and resolve client problems.

Provides information and referral to clients over the phone or in person

Provides case management assistance, i.e. preparation/maintenance of client files, mailings, client tracking, and technical and administrative assistance.

Assists clients in identifying benefits, social and community services and helps clients obtain them.

Assists with transportation needs

Provides emotional support to clients.

Assists with daily living skills

Assists or organize/lead client activities

Assists with crisis intervention

Confers with medical/other personnel on client behalf

KNOWLEDGE/SKILLS/ABILITIES:

Basic knowledge and understanding of case management

Basic computer and software skills and experience

Complete work with accuracy and meet deadlines

Communicate effectively, both verbally and in writing; understand and follow directions

Provide a high level of customer service

Establish and maintain effective working relationships with clients, families, caregivers, service providers and staff

Knowledge of community resources is highly desirable

SUPERVISORY REQUIREMENTS: N/A

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