Job Description

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate.

We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.

As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world.

We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.

We’re interested in getting to know you and what you bring to the table!

This position will provide the delivery of services to operate and maintain a growing portfolio of properties including customer/client services, financial management, facility maintenance, procurement, work order management and reporting, and supplier management.

The position will also develop client relationships with key representatives supporting several of the portfolio’s clients’ real estate goals and objectives.

JOB RESPONSIBILITIES

Work with Facilities Manager to oversee the delivery of maintenance, repair and other facility management services for assigned facilities

Lead role in monitoring and improving key stakeholder satisfaction for assigned facilities

Manage by fact using available data to support decision making and issue resolution to ensure high quality facility management services at assigned facilities

Manage quality of facility management services for assigned facilities including the daily delivery of third party service contracts; interface with third party service providers to address service issues and needs; coordinate resolutions and activities

Assist in the development and management of the detailed annual operating budget for each assigned facilities

Assist in the development and management of capital budgets for assigned facilities; ensure all equipment and work orders are documented in the CMMS and facility conditions are properly documented and monitored

Provide support, development, and management of onsite staff

Serve as key point of contact with client site leadership and occupants at assigned properties.

Assist in the development and implementation of the annual management plan; achieve all KPI’s/SLA’s for assigned facilities

Lead governance meetings for assigned facilities and develop monthly/quarterly budget variance reporting for assigned facilities on a timely basis.

Perform appropriate monthly/quarterly/annual reporting required by client.

Ensure compliance with all Jones Lang LaSalle and client policies, procedures, and standards.

Always performs work in a safe manner in compliance with JLL and client policies and requirements; identify and promptly rectify safety hazards; comply with all safety training requirements; Track and reports accident, incidents and near misses

Any and all other duties and tasks as assigned

EDUCATION AND EXPERIENCE

Bachelor’s degree preferred or equivalent work experience

Minimum of two years of industry experience required in either higher education, K-12, corporate environment, third party service provider or as a consultant

Excellent customer, computer, managerial, verbal and written communication skills

Ability to multi-task and effectively organize responsibilities to achieve assigned facility goals and objectives

Ability to develop productive working relationship with key stakeholders and work collaboratively with client personnel and other third parties in order to enhance the experience of facility users

Experience with CMMS, Microsoft Office applications, basic knowledge of building systems (mechanical and electrical systems).

Excellent verbal and written communication skills and proven ability to provide direction to staff

Ability to develop productive working relationship with key stakeholders and work collaboratively with client personnel and other third parties in order to enhance the experience of facility users

#LI-CH2

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being.

Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

401(k) plan with matching company contributions

Medical, Dental & Vision Care

6 weeks of paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Flexible Work Arrangements may be available

Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL.

Apply today!

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can’t wait to see where your ambitions take you at JLL.

Apply today!

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